Privacy Policy

This page discloses the privacy policy of Ascend Services, LLC. We are concerned about your privacy and the security of your important personal information. We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use.

This site is restricted to users from the United States ONLY. Users Outside of the United States are advised not to disclose personal information on this site.

How is personally identifiable information collected?

Customer information is collected during membership registration and sales transactions for online checkout process.

What personally identifiable information is collected?

In order to provide you superior service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, Ascend Services, LLC. may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), email address, phone/fax number (if applicable), credit card information, and IP address.

How is the collected information used?

Ascend Services, LLC. use your personally identifiable information to provide superior service in the following areas: to process, fulfill and track online orders and in-store pickup reservations; bill your credit card for purchases; respond to your customer service inquiries or requests; provide requested services such as gift card redemption and warranty coverage; offer information regarding products and services based on your interests or past purchases; mail marketing/sales material via email or postal mail; set up commercial accounts; or use it for other general business purposes to further enhance our business relationship with you.

To enhance your ascendservices.com experience, we also collect aggregate information as to which pages you visit, search terms used, etc. - in order to measure the effectiveness of our website and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes). We also collect this information to create a more personalized online shopping experience and personalized marketing campaigns based on your preferences.

Third party service providers:

Ascend Services, LLC. may provide your name, address and email address to several third party companies that help us to fulfill services to you on our behalf. For example, we may use such third party service providers to authorize credit card transactions, ship packages, schedule and perform product installations, administer service programs, help us maintain records and analyze sales data, augment and improve the accuracy of our customer database, and distribute postal and email communications to you with our offers or important information on our behalf. None of these third party service providers are authorized to use your information for any purpose other than to provide the above stated services for which they contract with us to perform.

Links to Third Party Sites:

ASL Online website contains certain links and ads to third party websites, such as our vendors’ websites and links to other websites intended to facilitate our customers’ shopping experience. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.

Other Partner Companies

We are respectful of your preferences concerning the amount and source of mail you receive and that it is of interest to you. With this in mind, we may occasionally share your name, postal mailing address and purchase category information on a limited basis with a few trusted companies we believe would offer products or services you would value as a purchaser of consumer electronics and similar types of products. We never share email addresses or telephone numbers with any of these third-party companies. If you would prefer we not share your address information with outside partner companies, you may so indicate as noted in the unsubscribe section below.